Senior System Administrator / Operational Support (Full Time Position)

The Irish Horseracing Regulatory Board are seeking a Senior Systems Administrator to join our team to support a wide range of systems, applications and processes.  A key member of the team, reporting to the IT / Information Security Manager, this role  will be expected to take responsibility for the day-to-day operations of the IHRB infrastructure, both on-site and cloud based, and provide operational support across a diverse suite of processes which are crucial to the organisation.  He / she will also have the opportunity to work as part of the Project Team across the implementation of a number of upcoming projects including development, hardware and security ensuring consistency with company strategy, commitments and goals. This is a senior role and a great opportunity to join a dynamic IT Department in delivering high-end solutions with the goal of improving the integrity of horse racing in Ireland. This is a permanent appointment.

Key Roles & Responsibilities:

·         Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, virtualisation and websites under the guidance of the IT/IS Manager.

·         Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.

·         Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritising problems, and assessing impact of issues.

·         Provide documentation and technical specifications as needed for planning and implementing new or upgrades of IT infrastructure.

·         Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.

·         Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.

·         Support legacy systems developed using VBA / PHP.

·         Provide assistance from an operational and support aspect as required as part of project team.

·         At least 5 years previous experience in a similar role with a BSc degree or equivalent in Computer Science or related discipline.

·         System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.

·         Working knowledge of virtualisation, MS Hyper-V, or equivalent.

·         Strong knowledge of systems and networking software, hardware, and networking protocols.

·         Experience with programming languages such as VBA / PHP, scripting and automation tools are a distinct advantage.

·         Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices aligned to the ITIL framework.

·         Experience with some or all of the following: Windows Server(s), Linux, AWS, Patch Management, Vulnerability Management, VBA, PHP, Apache, TomCat, MDM, MFA, Password Management Solutions, Anti-Virus & Firewalls, Switches, Office 365, Office Suite including MS Access Query & Report Creation, Email Security, Web Based CMS.

·         Excellent organisational skills and experience working to deadlines, managing multiple work streams simultaneously, in a time sensitive environment.